At bdb associates, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.
1. Returns
-
You may request a return within 7 days of receiving your order.
-
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
-
Certain products such as personal care items, customized products, or perishable goods may not be eligible for return.
2. Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, your refund will be processed, and the amount will be credited back to your original method of payment within 5–7 business days.
-
Shipping charges (if any) are non-refundable.
3. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact us within 7 days of receiving your order.
4. Non-Refundable Items
-
Gift cards or downloadable digital products.
-
Items purchased on clearance or final sale.
5. How to Request a Refund
To initiate a return or refund request, please contact us at:
📧 info@bdbassociates.com
Provide your order number and details about the item you would like to return.
6. Late or Missing Refunds
-
If you haven’t received your refund after the processing time, please check with your bank or credit card provider.
-
If you still have not received it, contact us at info@bdbassociates.com